The year 2020 had businesses around the world looking for new and safer ways to contact their customers and keep them informed. The pandemic forced many businesses to adopt different kinds of communication. Many businesses turned to video conferencing, emailing, faxing, and messaging. While video...
In today’s competitive world, it’s critical that your organization offers a failproof way to stay in touch with everyone. A cloud-based PBX system is the first step. If your company has decided to reap the benefits of cloud-based communications, you might be wondering what you...
E-Learning Company Blackboard Scaling 3X Normal Volume to Meet Demand Atlanta, GA – April 8, 2020 – Brightlink is scaling up its network capacity to help businesses ensure critical voice and messaging connections as well as enable unprecedented volumes of emergency notifications. The company is also...
Customer service has come a long way in the last few years. Only a couple of decades ago, if you needed help with a product or service, your only options were calling the company or sending a letter – or perhaps physically traveling to a...
01 February 2019 | Drew Neisser (Renegade Thinkers Unite Podcast) "When you have to reach out to someone quickly, what do you usually do? Exactly! Send a text. So why aren’t more businesses text-enabling their phone lines? That question is at the center of Brightlink’s text-enabling solution,...
26 December 2018 | Joseph White (CTO, Brightlink) "The new year comes with plenty of new challenges and opportunities for the industry. But while the major focus in the news seems to revolve around 5G, let’s not forget about the incredible growth and momentum we’re seeing in...
Company Finalizes Acquisition of 365 Wireless, Adds Support for 5G Development Atlanta, GA – October 15, 2018 – Brightlink, a leading communications platform and technology company that delivers voice, messaging, analytics and cloud-based solutions, announced today a range of messaging and wireless enhancements in its Fall...