Nothing is more frustrating than receiving spam emails, phone calls, and text messages. People don’t like their days interrupted with unimportant matters. To combat spammers, email hosts protect their users with junk mail filters. The FCC has created rules and regulations, called STIR/SHAKEN, to protect...
As a business owner, you may be aware of the need to switch your business messaging to 10DLC (ten-digit long codes). Don’t worry if you are feeling overwhelmed with all the information about 10DLCs; we have your back! You’ll find everything you need to know...
As you know, people have access to advanced technology like never before. In fact, 85% of adults carry a smartphone with them wherever they go. While these minicomputers can help people with their everyday needs, they also connect us in ways that were unimaginable 50...
Workdays can be crazy. Did you know that incorporating SMS and text messages into your business communications can create some shortcuts in the rat race? When you have text message templates set and ready to use, your workday becomes more methodical and well-organized. Some things to...
Of all the industries in the United States, the healthcare industry is one of the largest and fastest-growing. As the Boomer generation continues to age, so does the nursing home population. Along with nursing homes, the need for pharmacies, doctor’s offices, hospitals, and mental health...
The year 2020 had businesses around the world looking for new and safer ways to contact their customers and keep them informed. The pandemic forced many businesses to adopt different kinds of communication. Many businesses turned to video conferencing, emailing, faxing, and messaging. While video...
In today’s competitive world, it’s critical that your organization offers a failproof way to stay in touch with everyone. A cloud-based PBX system is the first step. If your company has decided to reap the benefits of cloud-based communications, you might be wondering what you...
E-Learning Company Blackboard Scaling 3X Normal Volume to Meet Demand Atlanta, GA – April 8, 2020 – Brightlink is scaling up its network capacity to help businesses ensure critical voice and messaging connections as well as enable unprecedented volumes of emergency notifications. The company is also...
Customer service has come a long way in the last few years. Only a couple of decades ago, if you needed help with a product or service, your only options were calling the company or sending a letter – or perhaps physically traveling to a...
01 February 2019 | Drew Neisser (Renegade Thinkers Unite Podcast) "When you have to reach out to someone quickly, what do you usually do? Exactly! Send a text. So why aren’t more businesses text-enabling their phone lines? That question is at the center of Brightlink’s text-enabling solution,...