When it comes to the future of communication, it’s all centered around one main goal: Flexibility. As soon as technology advanced enough for communication to go mobile, the world exploded with users demanding even more flexibility. And rightfully so, since there’s nothing more satisfying than...
If you’re a business with any sort of audience, then communication is a must. In most cases, your audience wants as many ways to contact you as possible. Sure, some people are fine with contacting a business rep via phone Monday through Friday, but what...
We live in a world of ‘I want it now.' Our websites load instantly, our text messages are responded to within minutes, and we even receive most of our packages in just a day. Why should our business needs be met at a slower pace?...
Unified communication is a phone or communication system that unifies numerous communication methods and features within a business. Additionally, this often means with the same provider as well. Rather than paying three separate companies for VoIP, mobile phone, and business messaging, you can combine. Subsequently...
As communications technology improves and expands, the market for managed services continues to grow. There are more devices for businesses to manage, more services being provided, and more technology solutions being sold. Customers of all types are engaging outside service providers and using a larger...
Whether your company is just getting off the ground and you’ve hired your first few employees or it’s a corporate enterprise with thousands of employees in several states across numerous countries, communication is critical to your success. Online communication management with CPaaS can improve your...
31 January 2020 | Moshe Beauford (UC Today) "Brightlink’s won awards for its UCaaS solution and its VoIP offering. Its ‘Brightlink CPaaS Platform’ is also a strong contender, and is intuitive, feature-rich as well as functional. Enterprise leaders looking to take their communication to the next level...
21 November 2019 | Rebekah Carter (UC Today) "With CPaaS access to various network service solutions, companies will be able to enhance their omni-channel engagement strategy and provide more customised experiences for customers. CPaaS makes it easier to integrate different services into a communications mix. For...
19 November 2019 | Edward Gately (Channel Partners) "Based on feedback from analysts and industry experts, recent news reports and the 2019 Frost and Sullivan CPaaS Radar Report, we’ve compiled a list, in alphabetical order, of 20 CPaaS providers that are making the most of the...
24 October 2019 | Raul Castanon Martinez (451 Research) "Brightlink recently announced a major update that bolsters its communications PaaS (CPaaS) offering, targeting the growing enterprise segment and communications providers with added features and an enhanced user experience. 451 Research projects strong and growing demand for CPaaS...