business communications Tag

Hosted PBX and SMS business is often an easy sell for customers upgrading from legacy providers or other costly solutions. However, many service providers may find it difficult to retain their customers with never-ending price cuts from competitors. While good customer service is a fantastic...

When it comes to the future of communication, it’s all centered around one main goal: Flexibility. As soon as technology advanced enough for communication to go mobile, the world exploded with users demanding even more flexibility. And rightfully so, since there’s nothing more satisfying than...

If you’re a business with any sort of audience, then communication is a must. In most cases, your audience wants as many ways to contact you as possible. Sure, some people are fine with contacting a business rep via phone Monday through Friday, but what...