30 August 2019 | Micah Levine (TechTarget) "Messaging applications continue to infiltrate the B2C communications market. This trend spotlights omnichannel APIs for communications platform as a service, or CPaaS, which integrates cloud-based communications with business workflows. As consumers and businesses rely more on SMS and other text-based...
26 August 2019 | Joe White (ITProPortal) "Companies and organisations that haven’t enabled business messaging are missing a critical piece of their customer engagement strategy. Don’t miss the word “engagement” here. It’s not just about getting the message, although that’s certainly important. It’s equally important to...
20 August 2019 | Joe White (UC Today) "One of the biggest barriers to Communications Platform as a Service (CPaaS) adoption is actually a misconception: the notion that CPaaS is just for Fortune 1000 companies who have complex communications needs and a large IT staff to...
19 August 2019 | Joe White (The Fast Mode) "We are operating in a data-driven world where leveraging the insights from a growing pool of sources is helping improve business processes, reduce costs and improve customer experiences and expectations. Although we’re used to seeing basic data...
14 June 2019 | Maya Middlemiss (UC Today) "Communications platform and technology company Brightlink have been in business for 10 years now, so they’ve seen plenty of trends and innovations in the landscape through that time. With clients from SME to enterprise, their latest CPaaS release...
New Platform Extends Access to Communications Capabilities through Pre-built Tools and APIs Atlanta, GA – May 21, 2019 – Brightlink, a leading communications platform and technology company that delivers voice, messaging, analytics and cloud-based solutions, has made it easier for businesses to integrate communications capabilities into their...
07 May 2019 | Edward Gately (Channel Partners) "Brightlink, a provider of voice, messaging, analytics and cloud-based solutions, has acquired Stitchtel Communications, adding more than 30 new enterprise and SMB customers across retail, restaurants and education verticals. The acquisition is part of Brightlink’s focus on continued...
Acquisition is Latest in Series of Brightlink Investments in Cloud Applications Atlanta, GA – May 7, 2019 – Brightlink, a leading communications platform and technology company that delivers voice, messaging, analytics and cloud-based solutions, announced today that it has acquired Stitchtel Communications as it focuses...
09 April 2019 | Rob Chen (Enterprise Networking Magazine) We are pleased to announce that Brightlink has been chosen as one of the Top 10 VoIP Solution Providers by Enterprise Networking Magazine. Rob Chen, our CEO, discusses our core mission statement as well as our goal to...
