SIP Trunk Adoption Indicates Increasing Demand for IP-Based Communications Atlanta, GA – October 15, 2019 – Brightlink announced that it has seen a surge in demand for its Communications Platform as a Service (CPaaS) offering since launching its 2.0 platform in May. Companies from CCI to...
08 October 2019 | Dataversity "We are operating in a data-driven world where leveraging the insights from a growing pool of data sources is driving improvements in business processes, costs, and customer experiences. For many organizations, however, there is still a hidden, untapped stream of valuable...
23 September 2019 | Internet Telephony TMC, a global, integrated media company helping clients build communities in print, in-person and online, today announced the recipients of the 2019 Hosted VoIP Excellence Awards, presented by INTERNET TELEPHONY magazine. The INTERNET TELEPHONY Hosted VoIP Excellence Awards honor services that...
06 September 2019 | Joshua Lunney (UC Today) "It doesn’t matter what we say – the Brightlink CPaaS platform is a standout offering with truly state-of-the-art technology which is made even more useful given the smart web interface, the prebuilt tools, and the flexible APIs. However, Brightlink...
30 August 2019 | Micah Levine (TechTarget) "Messaging applications continue to infiltrate the B2C communications market. This trend spotlights omnichannel APIs for communications platform as a service, or CPaaS, which integrates cloud-based communications with business workflows. As consumers and businesses rely more on SMS and other text-based...
26 August 2019 | Joe White (ITProPortal) "Companies and organisations that haven’t enabled business messaging are missing a critical piece of their customer engagement strategy. Don’t miss the word “engagement” here. It’s not just about getting the message, although that’s certainly important. It’s equally important to...
20 August 2019 | Joe White (UC Today) "One of the biggest barriers to Communications Platform as a Service (CPaaS) adoption is actually a misconception: the notion that CPaaS is just for Fortune 1000 companies who have complex communications needs and a large IT staff to...
19 August 2019 | Joe White (The Fast Mode) "We are operating in a data-driven world where leveraging the insights from a growing pool of sources is helping improve business processes, reduce costs and improve customer experiences and expectations. Although we’re used to seeing basic data...
14 June 2019 | Maya Middlemiss (UC Today) "Communications platform and technology company Brightlink have been in business for 10 years now, so they’ve seen plenty of trends and innovations in the landscape through that time. With clients from SME to enterprise, their latest CPaaS release...
