For many first-time telecommunications resellers, compliance can seem like a daunting task. You know you need to be properly registered with the state and federal commissions and the proper taxing authorities. You know it'll help reduce your fees but where do you even start? Thanks to...
In today’s competitive world, it’s critical that your organization offers a failproof way to stay in touch with everyone. A cloud-based PBX system is the first step. If your company has decided to reap the benefits of cloud-based communications, you might be wondering what you...
It’s 2020 and technology is everywhere. Almost 95% of American adults have smartphones, and robocalls to mobile phones have hit an all-time high. Orion, a call protection company, claims that as many as 50% of calls are spam. STIR/SHAKEN are two new protocols designed to...
As your business grows, your ability to communicate within your company and with your customers is important to your success. Admittedly for larger companies, the technology required to communicate effectively can become quite costly. Fortunately, cloud-based VoIP technology exists to help you cut costs, even...
An automatic attendant, more often called an auto-attendant, is a phone or communications system feature that is designed to work much like a digital receptionist. If you’ve ever called a place of business and heard an automated menu give you a list of options for...
For managed service providers, it is crucial that your current platform not only meets your customers’ needs but your needs as well. At first, going with a larger company seems like the best idea - they're cheap, have a large customer base and customer care...
As communications technology improves and expands, the market for managed services continues to grow. There are more devices for businesses to manage, more services being provided, and more technology solutions being sold. Customers of all types are engaging outside service providers and using a larger...
03 March 2020 | Joe White (Enterprise Networking Magazine) We are pleased to announce that Brightlink has been chosen, for the second year in a row, as one of the Top 10 VoIP Solution Providers by Enterprise Networking Magazine. Joe White, our CTO, discusses our goal of...
"ITEXPO returns to Florida for the 20th time. Large enterprise, mid-market and SMBs, MSPs, service providers and resellers gather at ITEXPO for an in-depth look at the communications and technology solutions and trends that are shaping the future. This is your one-stop event for upgrading...
31 January 2020 | Moshe Beauford (UC Today) "Brightlink’s won awards for its UCaaS solution and its VoIP offering. Its ‘Brightlink CPaaS Platform’ is also a strong contender, and is intuitive, feature-rich as well as functional. Enterprise leaders looking to take their communication to the next level...