How MSPs Can Successfully Integrate CPaaS Solutions


Channel Futures

How MSPs Can Successfully Integrate CPaaS Solutions

11 December 2018 | Derek Handova (Channel Futures)

CPaaS is rapidly expanding as a sector of the cloud computing industry. Many end customers are using them to integrate voice, messaging and other conversational interactions into their mobile apps and enterprise applications.

MSPs must know what to look for when integrating their services with these DIY, developer-centric solutions. Here is what our CTO Joe White had to say:

“To successfully integrate CPaaS solutions for MSPs comes down to API documentation, support provided by the platform company and the requirements that the enterprise has for deployment,” says Joe White, CTO, Brightlink, an IP communications provider delivering carrier-grade voice, messaging and application-based services. “Many companies embark on the CPaaS API communications journey with the idea that if Uber can use these APIs to hail a car, then certainly they can build the next great app for their enterprise.”

 

Read the full article here.