19 Aug Harnessing Communications Network Data Can Supercharge Your Business
19 August 2019 | Joe White (The Fast Mode)
“We are operating in a data-driven world where leveraging the insights from a growing pool of sources is helping improve business processes, reduce costs and improve customer experiences and expectations. Although we’re used to seeing basic data available from telecommunications and unified communications (UC) systems, such as network traffic and quality, there is so much more that can be done with some added visibility into the network if you know where to look.”
Our own Joe White outlines why network data can help enterprises not only provide better service for customers, but also hold their service providers accountable for the quality of their products.
Read the full article here.