Enhance Your Offering with Brightlink CPaaS Platform

Do your customers need more flexibility? Now you can give it to them with the Brightlink CPaaS Platform!

By utilizing Communications Platform as a Service (CPaaS) you give your customers an easier number management system and the opportunity to add the features they need when they need them – without having to pay extra fees or switch platforms.


The Brightlink CPaaS Platform offers simple number management and easy API connectivity all from one place.

CPaaS Summary

The Brightlink CPaaS Platform is a tool designed to make managing your numbers and communication features as simple as possible. From our API library to our instant number provisioning and porting, we’ve removed the complication from communication.

Our platform focuses on meeting three major communication needs:

Simple Number Management

Access local, toll-free, and mobile numbers in real-time with a live inventory of numbers across Brightlink and a broad set of suppliers

Search for vanity phone numbers as well as number ranges

Port and provision phone numbers directly from one single platform

Manage your entire number inventory across various users

Easily add or modify number features (E911 and Caller ID)

Point-and-Click API Connectivity

Access a library of resources for your development team

Set up APIs using our documentation library

Test your API connectivity in a full-featured testing environment

Manage all API connections from one central location

SMS and MMS Enablement

Text-enable any number with the click of a button

Send and receive domestic and international SMS and MMS

Pull real-time analytics delivery metrics and statistics

Send group messages

Receive delivery receipts and confirmations

Send long messages (over 160 characters)

Brightlink CPaaS Platform for Service Providers

Trying to give your customers the features that they need but don’t know where to start? We’ve taken care of it for you! 


With the Brightlink CPaaS Platform, you can give your customers the ability to stick with the software they love while also unlocking additional capabilities. Do they need to text-enable numbers? Our SMS APIs can help. Were they looking for instant number ordering and porting? Our platform can be given to you attached to our network (our number inventory) or be used as a storefront for your own numbers. No matter what features your customers are looking for, Brightlink allows you to build your own Unified Communications (UC) platform.


Using the Brightlink CPaaS Platform to create your own UC offering can:

Enable you to tailor your platform to fit your customers' exact needs and specifications

Reduce your overall cost by only charging you for the features you need

Give your customers a stress-free number porting and provisioning system

Interested in harnessing the power of the Brightlink CPaaS Platform?

Don’t want to build your own solution?

Brightlink PBXCloud could be the solution for you!

Brightlink CPaaS Platform Customer Benefits

Having trouble monitoring your number orders? Feel like you need a degree in telecom engineering just to work your communications?


Unlike other offerings, the Brightlink CPaaS Platform is as user-friendly as possible, making your number and API management accessible for anyone on the team. No matter who’s in charge of your communications, they can easily:

Instantly order and provision new numbers - including vanity numbers

Text-enable any number with the click of a button

Manage your entire number inventory across various users

Add important number features such as E911 and Caller ID

Learn More about CPaaS

Release Notes

Data Sheet

Our Customers

What the Experts are Saying

“The CPaaS Platform 2.0 release…should place Brightlink in a good position to benefit from the growing relevance of embedded communications in the enterprise segment. Furthermore, its one-stop-shop offering – with capabilities that include cloud applications, CPaaS, and network services – should appeal to enterprise customers looking for a more complete and integrated set of solutions.”

Raul Castanon Martinez
Research Analyst

“What the company manages to do with this, though, is find a good balance between features and functionality, with simplicity and ease of use. The result is a really strong CPaaS offering that allows for communications functionality to be integrated into all kinds of CRM and marketing tools, for example, using various API’s.”

Brian Turner

Case Study

“With Brightlink, we gained an immediate ROI and we are able to better service our clients faster than ever before.”

Vincent Finaldi, Vice President
Tele-Data Solutions

Learn More

Tele-Data Solutions is a family-owned and operated business that helps New Jersey-based small and mid-sized businesses solve problems through VoIP phone hardware and software technology.

The Challenge

With competition multiplying and margins shrinking, Tele-Data had to find ways to stay relevant. Having highly trusted service providers to help drive growth and meet customer needs was crucial.

Our Approach

Tele-Data engaged Brightlink for its Enterprise Network Services solution, including voice origination and voice termination, in March 2018. They also use Brightlink’s CPaaS API to SNAPVantage, a Brightlink PBXCloud application, and utilize the Brightlink CPaaS Platform to search, buy, and port phone numbers. 

Their Results

By using Brightlink’s voice services, Tele-Data gained measurable improvements in four areas: more control, immediate speed improvements, transparency, and lower costs.

What Our Customers are Saying


“We switched to the Brightlink platform in order to have an infrastructure that would better address our evolving communications needs. Our transition to the Brightlink CPaaS platform was seamless and efficient.”

Geoff Augenstein, Director of Information Technology at Directed