08 Oct Communications Networks: An Untapped Pool of Data to Optimize Business Performance
08 October 2019 | Dataversity
“We are operating in a data-driven world where leveraging the insights from a growing pool of data sources is driving improvements in business processes, costs, and customer experiences. For many organizations, however, there is still a hidden, untapped stream of valuable business data from communication networks and unified communications (UC) systems to be leveraged – if you know where to look.”
Brightlink CEO Rob Chen explains how to effectively access and utilize your communications data to greatly improve other areas of your business.
Read the full article here.