Cloud Voice & Messaging

Data Analytics Platform

Transparency and Intelligence for Your Voice Data

Customers expect optimal communication at all times in today’s increasingly fast-moving society. Providing them with the best communication experience requires having the ability to proactively address issues. LiveView offers an industry-leading voice and messaging data analytics tool that’s robust and powerful.


Designed to meet the needs of both communications providers and enterprises, Brightlink LiveView provides comprehensive data analytics into your voice and messaging network performance through an intuitive interface and powerful pre-built reports. Included in our voice and messaging services, Brightlink LiveView lets you uniquely access valuable, real-time network data analytics in order to provide consistently high quality service to your customers.

What You Need to Know About Analytics

Data Drives Insight

Your voice network generates a goldmine of valuable data that can be used to monitor and optimize business performance.

Transparency is Two-Way

Real-time traffic visibility improves both the quality of service you deliver to your customers and allows you to better manage your communication service provider.

Flexibility is Essential

Access to both pre-built reports and ad hoc analytics is essential in today’s data-driven world.

Brightlink Analytics: Drive Your Business with Actionable Insights

With full visibility into real-time voice and messaging traffic and call statistics, Brightlink Analytics provides key insights that let you proactively identify and resolve issues.

Brightlink Analytics gives you the ability to:

See Your Calls
See where your calls are originating from and terminating to based on geography, carrier, and type.

Generate Reports
View full statistical reporting, graphing, historical metrics and more with an intuitive web-based user interface.

Identify Trends, Changes, and Patterns
Compare your current stats against historical data via graphical overlays.

Monitor Calls
See all of your traffic in and out of the Brightlink network in real-time.

Set Alerts
Set customized event notifications and alerts for proactive network management.

Brightlink LiveView

Key Features

Brightlink LiveView is a purpose-built solution that provides full access to real-time analysis of your calls as well as SMS statistics using the same intuitive interface.

What You Get with Brightlink LiveView for Voice:

Real-time reports

Graphical charts

Historical data

Error reporting

What You Get with Brightlink LiveView for Messaging:

Message counts

Short Message Peer-to-Peer (SMPP) cause codes

Delivery rates

Messages per second

Call Detail Record (CDR) access


Learn More about Brightlink LiveView

Our Customers

LiveView Named 2018’s Product of the Year