Cloud Solutions on Brightlink’s CPaaS Platform

Brightlink Communications Cloud includes cloud-based technology solutions built on the powerful capabilities of our CPaaS platform, so you can meet your business needs with no investment or effort in complicated hardware or software implementation.

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Deploy a business-class phone system without the need and costs for any upfront, long-term hardware purchase, installation and maintenance plans

Enable a full featured contact center that can scale to your business needs

Collaborate with your team or customers/partners with a conferencing solution that supports web, audio, video, and screen sharing

Manage SMS/MMS messaging for your business number, with enhanced services such as groups, broadcast, auto-replies, and more

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Key Products and Features

Cloud PBX solution built on a multi-tenant platform so you can manage an extended enterprise using a simple web-based UI

Cloud PBX that can be accessed across channels – including mobile apps and a soft client to make and receive phone calls, check voicemail, see who is online, send text messages, and more

Contact Center Module to manage support and customer service call flows, recordings, as well as queues with advanced features, such as barge, whisper, monitor and track agent status

Messaging application and gateway for sending and receiving messages via SMS/MMS

Conferencing solutions for collaboration via web and audio with full support for video and screen sharing

Scalable solutions capable of servicing 20 to 20,000 platform users

Cloud applications built on Brightlink's powerful CPaaS platform and APIs

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