26 December 2018 | Joseph White (CTO, Brightlink) "The new year comes with plenty of new challenges and opportunities for the industry. But while the major focus in the news seems to revolve around 5G, let’s not forget about the incredible growth and momentum we’re seeing in...
17 December 2018 | Joseph White (CTO, Brightlink) We are pleased to announce that Brightlink has been chosen as one of the Top 10 Telecom Analytics Solution Providers by Telecom Tech Outlook. Joe White, our CTO, discusses what sets our solutions apart from the rest, from comprehensive...
07 December 2018 | Rob Scott (UC Today) "The CTO of Brightlink, Joe White also believes that customer experience has a significant role to play in the future of CPaaS. “Customers are becoming more proficient in their communications, which is leading to more companies building custom...
19 October 2018 | Rob Scott (UC Today) The “as a service” deployment strategy is growing increasingly popular throughout the communication and technology market today, as companies search for cost-effective and scalable approaches to business. One particularly compelling option is Communications Platforms as a Service (CPaaS), which...
05 October 2018 | Amal Bhatnagar (The Times Of India) Disruptive technologies can be found in every industry, ranging from transportation with Uber to entertainment with Netflix. Although many companies set out to change problems found in the status quo, a majority of them are unable...
04 October 2018 | Patrick Watson (Out Loud Podcast | UC Today) In the highly competitive cloud communications market, it is crucial to stand out from the crowd. Our very own Joe White, CTO and technology guru, joined Patrick Watson on Out Loud, a UC Today...
27 September 2018 | Michael E. Kanell (The Atlanta Journal-Constitution) While worry builds about the impact of a trade battle with China, the metro Atlanta economy has kept growing by leaning on sectors that are fueled mostly by local demand. That continued growth clipped the region’s unemployment...
16 July 2018 | Rob Scott (UC Today) Ever since the contact centre began, companies have been looking for ways to streamline and improve the customer experience. The less time an agent spends on a call, the more efficient a contact centre becomes. Combine that with...
16 May 2018 | Rebekah Carter (UC Today) Brightlink, the premier provider of IP communications for carrier-grade voice, application-based services, and messaging, recently announced a new selling solution for their channel partners. Brightlink IP is one of the largest IP-based communication providers in the world, which...
March 2018 | Joe White (Brightlink) Joe White, Chief Technology Officer for Brightlink, shares his ideas, thoughts, and visions around enhancing the customer experience through network traffic transparency in this March 2018 article, published by Pipeline Magazine. For decades, carriers have maintained the status quo of keeping...