Channel Sales Manager



Brightlink, headquartered in Atlanta, GA, is seeking a full-time experienced Manager of Channel Sales.


About Brightlink


Brightlink is a leading communications platform and technology company that delivers voice, messaging, analytics, and cloud-based solutions. Our cutting-edge Communications Platform as a Service (CPaaS) platform, managed white-label hosted PBX and Unified Communications as a Service (UCaaS) solutions, cloud-based applications, and network services are used by companies ranging from small to mid-sized businesses to the largest enterprises and communication service providers around the globe.  Founded in 2009, we power more than 35B communication interactions each year with industry-leading quality of service, 24×7 support, and a next-generation IP network that has the highest levels of performance, reliability, scalability, and security.


Brightlink is an Equal Opportunity Employer and offers a competitive salary, benefits, and a supportive work environment. Find out more at and follow us on TwitterLinkedIn, and Facebook.

Position Responsibilities


The Manager of Channel Sales will have end-to-end sales responsibility for driving application sales to Managed Service Providers (MSPs) for Brightlink. The territory for this role currently includes all of North America with the exception of existing accounts and carries a minimum sales quota. Key responsibilities for this individual include:


      • Quota responsibility for annual contract value primarily to consist of Brightlink’s Cloud Communications Applications and Brightlink’s CPaaS offerings.
      • Making daily cold calls
      • Account management responsibilities associated with existing clients.
      • Maximizing the value of Brightlink’s products and services through the application of a consultative/solution selling approach with key buyers.
      • Executing Brightlink’s internal sales methodology with consistency and excellence.
      • Demonstrating proficiency in account planning and territory management.
      • Lead generation through outbound outreach and ability to quickly follow up on marketing-generated leads.
      • Accurately forecasting pipeline and expected revenue attainment on a weekly/ monthly/quarterly/annual basis.
      • Maintaining competitive knowledge & focus.
      • Fiscal responsibility with regards to expense management.
      • Building/maintaining in-depth knowledge of Brightlink’s products and offerings and core messaging and positioning relative to market competition.

Position Requirements


      • A bachelor’s degree with strong evidence of success in school.
      • Minimum 4 years of sales experience in telecom and related technology sectors. Applications sales experience a plus but not required.
      • Previous experience building sales in resale channels, specifically with Managed Service Providers and ITSPs
      • Experience selling communications (UCaaS, Conferencing or Messaging) in a white-label channel sales environment
      • Familiarity with telecommunication carriers and experience selling network services such as VoIP telephony.
      • Ability to prospect and manage senior-level relationships within medium and large client organizations. Having a Rolodex of industry relationships is highly desirable.
      • Strong demonstration of intellect, drive, executive presence, and sales acumen.
      • Passion for continuously learning about new technology.
      • Strong computer proficiency with business applications such as Word, Excel, PowerPoint, and discipline/experience using CRM systems.
      • Excellent written and oral/presentation skills and ability to independently develop and conduct effective presentations with decision-makers.
      • Knowledge of the full life cycle of the sales process from prospecting to close.
      • Demonstrated success in working cross-functionally as a team player.
      • Desire and aptitude to influence Brightlink’s sales team culture and processes and ability to demonstrate senior sales leadership through coaching, mentoring of future SEs.
      • Commitment to the highest ethical standards, and strive to always represent the company’s values and brand.

Expected Results


      • Successful attainment of sales quota in support of new products/growth lines of business targets.
      • Expand Brightlink’s pipeline and customer base for Cloud Communications Applications and CPaaS.
      • Enhancement/shift in market perception of Brightlink’s value proposition and brand externally.

Key Relationships


      • This position reports directly to the CRO.
      • Key stakeholders include all other members of the Executive team.
      • Close interaction and collaboration with senior Account Management team.
      • Collaboration with a cross-functional team including marketing, technology, and product, sales support, and provisioning teams.

Interested in joining our team?