VoIP and Your Business: How Moving to the Cloud Can Increase Revenue
As your business continues to grow, your ability to communicate both within the company and with your clients and customers is important to...
21
May
Brightlink Blog
Your Resource for Business Communications
14
May
What is an Auto-Attendant and Why Does Your Company Need One?
An automatic attendant, more often called an auto-attendant, is a phone or communications system feature that is designed to work much like a...
07
May
3 Concerns of Choosing a Larger Service Provider
For managed service providers, it is crucial that your current platform not only meets your customers’ needs but your needs as well. At...
30
Apr
Adding Unified Communications to Your Managed Services Portfolio
As communications technology improves and expands, the market for managed services continues to grow. There are more devices for businesses to manage, more...
23
Apr
Tips for Managing a Call Center when Your Employees are Working from Home
If your business relies on a call center for customer support or service, sales, or any other purpose, you already know that properly...
17
Apr
The Growth of Telecommuting and How Your Business Can Respond
The world is always changing, and improving technologies continue to make it possible for people to work, play, or even relax just about...
07
Apr
Here’s How VoIP is Helping Remote Workers Worldwide
With the spread of COVID-19 into the US and beyond, numerous employers have closed their doors in order to practice the social distancing...
25
Mar
5 Reasons to Run All Your Business Communications in the Cloud
If your business still relies on a mix of traditional landline phones, mobile phones, T1, and messaging platforms to communicate with each other...
16
Mar
Why Customers Prefer Text Messages to Phone Calls
Customer service has come a long way in the last few years. Only a couple of decades ago, if you needed help with...
06
Mar
The Benefits of Managing All Your Communications Online
Whether your company is just getting off the ground and you’ve hired your first few employees or it’s a corporate enterprise with thousands...