Author: Joe White

MSPs have more opportunities to grow with the increased productivity of end-users. Since 2020, businesses have gone through a lot. Those companies that were able to transition to remote work found that their business not only survived the shutdown but thrived and even saw an...

In late October, NetSapiens will be holding its annual user group meeting. NetSapiens’ UGM is a week-long conference specifically for NetSapiens customers. Attendees can attend educational sessions, receive technical training, and network with other service providers and vendors in the industry. Brightlink is a proud...

Nothing is more frustrating than receiving spam emails, phone calls, and text messages. People don’t like their days interrupted with unimportant matters. To combat spammers, email hosts protect their users with junk mail filters. The FCC has created rules and regulations, called STIR/SHAKEN, to protect...

One thing that the 2020 pandemic taught us was the value of cloud-based communications. As workers were sent home to work remotely, businesses were left trying to figure out how to keep business running as usual. Communication platform as a service, or CPaaS was the...

As a business owner, you may be aware of the need to switch your business messaging to 10DLC (ten-digit long codes). Don’t worry if you are feeling overwhelmed with all the information about 10DLCs; we have your back! You’ll find everything you need to know...