16 July 2018 | Rob Scott (UC Today) Ever since the contact centre began, companies have been looking for ways to streamline and improve the customer experience. The less time an agent spends on a call, the more efficient a contact centre becomes. Combine that with...
29 May 2018 | Dean Perrine (JSA TV) Our own Joe White talks to JSA TV at ITW'18 to discuss the company's latest team news; software services, such as our new customizable white-label cloud PBX solution; our award-winning Liveview solution, our goals moving forward, and more. Watch...
16 May 2018 | Rebekah Carter (UC Today) Brightlink, the premier provider of IP communications for carrier-grade voice, application-based services, and messaging, recently announced a new selling solution for their channel partners. Brightlink IP is one of the largest IP-based communication providers in the world, which...
Technology Veteran to Drive Strategic Evolution and Long-Term Growth Atlanta, GA – May 8, 2018 - Brightlink, the premier IP communications provider delivering carrier-grade voice, messaging and application-based services, announced today that it has named Rob Chen as a Strategic Advisor to the company’s board of...
Channel Partners Can Tap Into Brightlink’s Award-Winning Cloud Services Built for Flexible Communications ATLANTA, GA — APRIL 17, 2018 — Brightlink, the premier IP communications provider delivering carrier-grade voice, messaging and application-based services, announces today at the 2018 Channel Partners Conference & Expo the introduction of...
Annual ‘Over the Edge’ Event on May 5 Supports Special Olympics Georgia ATLANTA, GA — APRIL 5, 2018 — Brightlink, the premier IP communications provider delivering carrier-grade voice, messaging and application-based services, announces today that it is a return key sponsor for “Over the Edge,”...
March 2018 | Joe White (Brightlink) Joe White, Chief Technology Officer for Brightlink, shares his ideas, thoughts, and visions around enhancing the customer experience through network traffic transparency in this March 2018 article, published by Pipeline Magazine. For decades, carriers have maintained the status quo of keeping...
07 March 2018 | Atlanta Business Radio Our very own Joe White, Chief Technology Officer here at Brightlink, headed into the studios of Atlanta Business Radio recently, to meet with Business RadioX ® Hosts Lee Kantor and Stone Payton. More than 31,296 stories have been told on air...
Liveview® Honored for Exceptional Innovation ATLANTA, GA — March 1, 2018 — Brightlink, the premier IP communications provider delivering carrier-grade voice, messaging and application-based services, announces today that TMC, a global, integrated media company, has named LiveView® as a 2018 CUSTOMER Product of the Year Award...
05 February 2018 | JSA TV Our own Joe White talks to JSA TV at PTC'18 to discuss the company's latest team news, global expansions, platform updates, trends for the upcoming year and more. Watch the video here: [vc_video link='https://www.youtube.com/watch?v=UmOYo9hPgwk']...