A Call for Change: 2020 Communications Predictions from Brightlink


VMBlog.com

A Call for Change: 2020 Communications Predictions from Brightlink

14 November 2019 | Joe White

“Consumer trust and the increasing desire for engagement on native channels will drive communications industry changes in 2020. It will be a big year for technology advancements as artificial intelligence and blockchain adoption finally become a reality and businesses get savvy about delivering on what consumers and business customers really want.”

Read Brightlink’s top five communications predictions for the years ahead here,¬†in this 12th annual VMblog.com¬†series exclusive.