VIRTUAL PBX

Enjoy the benefits of a powerful PBX, eliminating the need and costs for any upfront, long-term hardware purchase, installation and maintenance plans.

Meet your needs your way

Brightlink IP has built a world-class, fully customizable, entirely cloud-based Unified Communications PBX platform capable of servicing carriers and enterprise customers from 20 to 20,000 users. Our Cloud PBX solutions include mobile apps, audio and video conferencing, chat, unified communications and real-time analytics.
MULTI-TENANT PLATFORM

Oversee multiple offices within one web-based UI while providing branch managers the ability to make and create profiles locally.

PRESENCE - CHAT AND SMS

Use one soft client to make and receive phone calls, check voicemail, see who is online, send text messages and more.

IVR AND CONTACT CENTER FUNCTIONS

Manage support and customer service call flows, recordings, queues and features, such as barge, whisper, monitor and track agent status.

IOS AND ANDROID APPS

Access the full communications suite from your phone at any time. Start a call in the car and transfer to your desk phone as you walk in.

Core Products & Services

Hosted PBX

Multi-Tenant Platform

Phone Management

Easy user provisioning

Web RTC Clients

IVRs and Conferencing

All API driven

Contact Center

Multiple Queue options

Call Back

Analytics

Reports

Real-time QoS and SLA and rule-based routing

TCPA Routing and Call Blocking

Conferencing

Web-based and audio only conferencing

Support for portal access and viewing, participant name requests, arrival tones, departure tones, muting, participant viewing, and more.

Custom conference-bridge greetings, for exceptional branding.

Custom toll-free numbers.

Video & Screen Share

One Solution, All the Features

Brightlink offers Simple Pricing models, meaning all the key features (Hosted PBX, Call Recording, Conferencing, Call Center, ACD, Attendant Console, Voicemail-to-Email, SIP Trunking, UC/Mobile and much more) are included.

 

Our Cloud PBX solution is fully geo-redundant, and all endpoints, soft clients and phones register to the closest Brightlink IP Datacenter. This ensures not only an enterprise-level, reliable connection but the lowest latency, highest QoS and consistent call quality every time.

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SOLVE YOUR COMMUNICATION WOES